The add user function does 3 things. It creates a web user, a telephone user, and a voicemail box. When creating a user, put in the first name, last name, and email address. The other necessary details will be populated for you. If you put in your email address, this will be used for the web login user. The fourth field called ‘Role’ is important to select. This represents how much access someone will have to the system. For a basic user, select them as ‘user’. If you want the person to be able to manage the PBX and see call records, select the person as an ‘administrator’. The final important step is to put in an email address to have all the passwords emailed to. Once you add the user into the system you won’t see their password again. Having it in your email is handy when you go to the IP phone to set it up.