MBIT Policies

Terms of Trade

Our Terms of trade can be viewed here: Terms of Trade

Financial Hardship

Our Financial Hardship Policy can be viewed here: Financial Hardship Policy


For the quickest resolution of your complaint please call support on 1300 241 899. The complaints procedure can be viewed here: Complaint Handling Policy.

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If you struggling to find what you’re looking for, please call or submit and online equiry.

Move Away From Existing Provider

Moving between telecommunication providers can often be confusing, leaving you as the consumer lost in the process. MBIT strive to empower our customers in “making the change.” Support MBIT provide…
Time to Change Providers
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