To hide CallerID in HPBX, there are two settings that must be changed on the Telephone Line.
3. Scroll to the bottom of the page and click Save.
As of 2nd December 2020, the ACMA has introduced the Reducing Scam Calls Industry Code. The Code is designed to set out processes for identifying, tracing, blocking and otherwise disrupting scam calls with regards to voice calls originating in or coming into Australia. It places obligations on Carriers and Carriage Service Provider (CSPs) to take steps to reduce scam calling.
Simply, calls can have their CallerID hidden, but a number still needs to be presented to the receiving carrier in an attempt to minimise fraudulent calls. The presented number is then hidden, so it will not appear to the person/s receiving the call.
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