MBIT Technologies

Service Area - Sydney

Sydney VOIP Systems

Reliable VoIP phone systems Sydney businesses can trust

When it comes to VoIP, Sydney business owners need tried and tested technology supported by dedicated customer care. At MBIT, we’ve been delivering comprehensive business phone systems in Sydney for more than 10 years, providing tailored solutions to businesses of all sizes and sectors. If you’re tired of putting up with mediocre telco from companies who don’t prioritise your success, then it’s time to make the switch to MBIT.

From affordable hosted PBX packages to CRM integration and smart working from home solutions, we can help make your company’s communications run smoothly. Browse our range of phone systems for Sydney businesses or contact our team to discuss a customised solution.

We aren’t trying to be everything to everybody, simply something to you

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36 Main Road, Boolaroo NSW 2284

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Hosted PBX

SIP Trunks

Microsoft Teams

Broadband Solutions

Dependable business phone systems in Sydney

There’s nothing more frustrating than technology that doesn’t work. At MBIT, we thoroughly test all our VoIP solutions and equipment in-house before recommending it to our clients. Why? Because we only want to sell products and services we would use ourselves. We get to know the ins and outs of all our products before offering them to our Sydney clients to ensure we can make informed recommendations and provide expert troubleshooting and technical support when required.

Reliable communication is vital to the success of your business, and you can’t afford to waste time and money on technology that isn’t up to the task. We only work with hand-selected, trusted service providers to ensure the most reliable and effective VoIP systems for Sydney businesses, systems you can rely on to work from the instant they’re switched on.

Customer service
Customer Support

Dedicated customer care from locally-based experts

When you need urgent assistance with a technical issue, the last thing you want is to be left on hold for hours or talk to a computerised voice. At MBIT, we provide dedicated customer support to all our clients, and when you need assistance with your VoIP system, you’ll talk to a real person every time. Each member of our highly-trained locally-based team has been carefully selected for their skill and customer service capabilities, and they’re here to help you get the most out of your VoIP system.

As an MBIT client, you’ll benefit from our genuine customer-first approach to telco and we’ll take the time to get to know your business and your unique communications needs to ensure we provide the right service for you.

At MBIT, we’re very particular about who we choose to partner with. We’re pleased to work with a selection of world-class suppliers to ensure our Sydney clients receive the best possible VoIP service available.

Due to the constantly evolving nature of VoIP technology, our strong supplier relationships help us stay ahead of the curve, providing the latest innovations and technologies directly to our clients.

We expect the same high standards from our suppliers that we demand of ourselves. When you choose MBIT as your Sydney VoIP provider, you know you’re working with the best.

FAQs about our large and small business VoIP phone systems in Sydney

VoIP stands for Voice over Internet Protocol. It is a method of delivering voice and multimedia communications over Internet Protocol networks, usually the internet. This technology may also be referred to as IP telephony. It is essentially a group of telecommunications technologies which provide the same functions as traditional telephony as well as additional capabilities such as voicemail to email. A common example of VoIP that most people would be familiar with is Zoom or other internet conferencing services.
Sydney businesses are increasingly turning to VoIP telecommunications as it is more flexible and more affordable than traditional phone systems. 

There are many benefits to matching the switch to a VoIP phone system including:

• Lower operational costs — VoIP phone systems are often more affordable for Sydney businesses than traditional analogue phone systems. If you’d like an accurate estimate of how much you could save by transferring to VoIP, our specialists can assess your current telco charges and provide an estimate of your projected savings.

• Scalability — A VoIP phone system can grow with your business without expensive overhead costs. Because VoIP operates via the internet, it can be scaled to accommodate additional staff or even additional branches with ease.

• Remote working capabilities – VoIP telecommunications can be used from any location without the need to be confined to a physical location. This makes VoIP ideal for working from home and remote working. Employees can be available on their usual phone line from the office, at home or while working remotely.
If you’re looking for reliable VoIP technology backed up by exceptional customer service, then MBIT is the Sydney VoIP provider for you. We deliver tailored end to end telephony solutions designed to make your everyday business operations smoother and more efficient. With tried and tested technology and dedicated customer support, we’ll ensure you won’t waste any more time on telco that doesn’t work.

When you choose MBIT, you’ll benefit from:

• Free porting, or transfer of your current phone numbers over to your new system
• Troubleshooting and technical support from trained Australian technicians
• Flexible no-contract services
• No unexpected costs or hidden fees
• Over 10 years of VoIP industry experience
• Tried and tested VoIP technology

As one of Sydney’s most trusted and highly experienced VoIP providers, we promise to provide exceptional phone systems for your business. Our trained technicians will work with you to deliver the best possible system for your business and provide superior ongoing customer support throughout your time with us.
Absolutely, we’ll make switching telco providers easy and stress-free. We’ll ensure minimal downtime for your business throughout the changeover process and provide you with dedicated technical support from start to finish to make sure everything runs smoothly and works as it should. We can even port your existing phone numbers to our service free of charge, meaning there’ll be no need to lose your current phone numbers or establish new ones.
Hosted PBX is a cloud-based phone system, whereas an onsite PBX is an IP routing technology-based system. Both systems use VoIP. Generally speaking, hosted PBX services are best suited to small businesses whereas large businesses with complex needs are better suited to onsite PBX. This is because onsite PBX can more easily be tailored and scaled to meet a larger business’s growing needs.
In the majority of cases no, you won’t have to change your phone numbers when you switch to MBIT. We provide a free service called porting to transfer your current phone numbers from your existing telco provider over to our VoIP system.  To transfer your numbers over to MBIT you’ll simply need to fill out and sign a Port Authorisation Form. Our specialists can help you fill out the form, provide tailored advice on your unique porting process and give you an estimated time to completion. Typically, porting takes one or two weeks but can take up to six weeks depending on the complexity of your business’s porting needs. Please be assured that your phone numbers will still function normally during this period, so there will be minimal disruption to your business. On the change over date, you will lose service for approximately 20 minutes, but we’ll warn you of this well in advance. Once the porting is completed, we’ll call your newly ported numbers to ensure they’re working as expected.
Yes. At MBIT, we recognise the challenges that come with working remotely such as managing remote departments, dealing with missed calls and supporting remote team members. With so many plates spinning at once it can be easy to miss things, and important data can sometimes be missed or accidentally lost.
To combat the challenges of remote work, our PBX systems come with hand backup features to help you keep track of and manage your call logs, recordings, system configurations and more.

We partner with Amazon’s AWS and your information is stored in its highly secure system. You can access all your call data and other information using your MBIT login information. This cloud-based data storage means you can access your data securely from anywhere in the world.
The long and the short of it is that virtually any business can benefit from switching to VoIP. With greater control over calls, lower operating costs and enhanced capabilities when compared to traditional phone systems, businesses in any sector can reduce costs and streamline their communications using VoIP.

When it comes to small business phone systems Sydney businesses are increasingly turning to VoIP for its affordability and remote working capabilities. Meanwhile, large businesses needing tailored solutions are also choosing VoIP as they need the added security and customisation VoIP phone systems can offer.