MBIT Technologies

Service Area - Newcastle

Newcastle VOIP Systems

VoIP phone systems Newcastle businesses can rely on

When it comes to VoIP, Newcastle locals need reliable technology that’s backed up by dedicated customer support. At MBIT, we’ve provided end to end telecommunication solutions to Newcastle businesses for over 10 years, servicing everyone from small businesses to large scale call centres and busy offices. Explore our business phone systems and packages to find the right fit for your Newcastle business, or get in touch to arrange a custom solution.

Get in Touch

36 Main Road, Boolaroo NSW 2284

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Hosted PBX

Industry leading Hosted PBX with amazing feature set.

SIP Trunks

Utilize MBIT's Carrier Network with SIP Trunks

Microsoft Teams

Connect enterprise voice into your Microsoft Teams solution.

Broadband Solutions

Quality internet delivered to your premise.

Smart, user-friendly large and small business phone systems in Newcastle

Fed up with telco that doesn’t work? At MBIT we only sell VoIP solutions that we would use ourselves. We thoroughly test every piece of technology in-house before we decide to sell it, providing only the most effective solutions to our clients. This also means we’re able to easily troubleshoot and provide informed technical support based on our own real-life experience.

Communication is the lifeblood of your business, and you can’t afford to have technology fail on you. We hand-select every piece of equipment and work with only the most trusted providers to ensure we’re offering VoIP Newcastle businesses can trust from the moment it’s switched on.

Customer service
Customer Support

Exceptional customer service and ongoing care

Forget being left on hold for hours on end. At MBIT, our customer service is delivered by real local experts, never by an automated voice. No more endless queues and button pushing to simply speak to a real person, with us you’ll get straight through to an Australian technician. Each member of our expert team is hand-selected for their customer service abilities and highly trained in every aspect of our VoIP phone systems.

Every business is different, so we’ll gain a deep understanding of your business structure and requirements to determine the right VoIP system to suit you.

We’re not happy until you are, so we’ll work with you to ensure your business’s phone system is running smoothly.

At MBIT, we’re proud to partner with a range of industry-leading suppliers to bring our Newcastle clients the best VoIP solutions available anywhere in Australia.

We handpick every piece of technology and test them in-house to ensure it provides the best possible user experience.

VoIP technology is ever-changing, which is why it’s vital to have strong supplier partnerships which allow us to keep up with the latest innovations and continually improve our service offerings.

We only work with suppliers we know we can trust to keep to the same consistently high standards we demand of ourselves, so you can rest assured when you choose MBIT, you’re choosing to work with the best.

FAQs about our phone systems in Newcastle

What is VoIP and why should I use it?

VoIP, or Voice over Internet Protocol, is a telecommunication technology which uses an IP network in place of a digital or analogue phone network. A VoIP phone system provides all the capabilities of a traditional phone system plus additional features such as voicemail to email and fax to email functions. 

VoIP is increasingly the preferred telecommunications solution for businesses as it’s more cost-effective than traditional analogue phones, and more flexible, allowing workers to use their work phone line from wherever they’re working rather than being attached to a physical location.

Why should I choose MBIT as my Newcastle VoIP phone systems provider?

If you need a telco provider who’ll provide responsive, fast and genuine customer care, then MBIT is the right choice for you. Our end to end VoIP solutions cover everything you need to keep your business’s communications flowing smoothly, backed up with expert technical support on hand at all times. When you choose MBIT as your VoIP provider in Newcastle, you’ll benefit from:

  • • Free transfer, or porting, of phone numbers from your current provider
  • • Australian technical support and troubleshooting
  • • Contract-free services
  • • No hidden fees
  • • 10+ years of experience
  • • Tried and tested systems and technology
As Newcastle’s most experienced and trusted VoIP provider, we promise to deliver exceptional business phone systems. We’ll collaborate with you to come up with the most effective solution for your business and provide superior ongoing customer support. 

Switching telco providers sounds stressful, can you help?

Yes, we can help you switch providers. We know that changing your telco provider can feel time consuming and painful, but we will provide technical support at each stage of the transfer to ensure minimal disruption to your business. Plus, we can port all your current phone numbers to our service, meaning you won’t have to set up new phone numbers.