Services

At MBIT, we provide a comprehensive range of IT solutions, we are experts when it comes to business phone systems. Our services are designed to enhance your communication infrastructure and integrate seamlessly with various business tools.

Tailored Telecommunication Services

At MBIT, we recognise that every business has unique communication needs. That’s why we offer tailored telecommunication services designed to fit your specific requirements. Our expert team works closely with you to understand your business objectives and create customised solutions that enhance efficiency and productivity. Whether you need a sophisticated phone system, seamless CRM integration, or advanced AI features, our bespoke services ensure you get the most out of your communication infrastructure. With MBIT, you receive a personalised approach that adapts as your business grows, providing you with the flexibility and support necessary to stay ahead in today’s competitive market.

3CX Offer

At MBIT, we are experts in telephony and understand the challenges of maintaining your own PBX system. That’s why we offer a fully hosted PBX solution designed to be a seamless and superior alternative to 3CX.

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Business Phone Systems

Our core service, business phone systems, are tailored to meet the unique communication needs of businesses of all sizes. Our business phone systems ensure crystal clear voice quality, reliability, and advanced features to streamline your business communications.

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Internet and Network

We are excited to announce our collaboration with Telstra for their new NBN product, which enhances our internet and network services. This partnership allows us to offer faster, more reliable internet connectivity, ensuring your business operations run smoothly without any interruptions.

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AI Integration for Phone Systems

Our latest offering includes the integration of Artificial Intelligence (AI) into our phone systems. This advanced feature allows for intelligent call routing, automated customer service responses, and enhanced call analytics, providing a smarter, more efficient communication experience.

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CRM and VoIP Integrations

Our CRM integrations enable your phone system to work seamlessly with popular Customer Relationship Management (CRM) software. MBIT’s hosted platform can integrate with Microsoft Teams, Salesforce, Zoho, and more. These integrations enable efficient call logging, access to customer information during calls, and improved customer service processes.

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Key Features of Our Phone Systems

Seamless connectivity & efficient communication for all. These features are designed to integrate seamlessly with your existing business tools and processes, providing a comprehensive communication solution.

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Teams

Integrate your business phone system with Microsoft Teams to enable seamless communication and collaboration across your organisation. This integration allows for unified messaging, video conferencing, and voice calls, all within the Teams interface.

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Call Reporting

Gain valuable insights into your business communications with our call reporting feature. This tool provides detailed analytics and reports on call volumes, durations, and patterns, helping you to optimise your communication strategies and improve efficiency.

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Handset Provisioning

Our handset provisioning service ensures that your phone systems are set up and configured correctly from the start. We provide a range of high-quality handsets and ensure they are integrated seamlessly with your phone system, providing a hassle-free setup experience.

Our Development Team

At MBIT, our full-time development team is the backbone of our innovative solutions. They are constantly working on new features and improvements to keep our services at the forefront of technology. Some of their notable achievements include:

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Experience the MBIT Difference

Make the seamless switch to MBIT today and experience the difference that exceptional customer support and innovative technology can make for your business.

Modern Design

Imagination is more important than knowledge. Imagination encircles the world. Our solutions are designed with modern aesthetics and functionality in mind, ensuring a seamless and intuitive user experience.

High-Quality Work

The latest technologies and infrastructure ensure our network is fast, reliable, and secure. We prioritise performance and security to provide you with the best possible service.

Flexible & Scalable Solutions

We offer flexible and scalable services so that customers can easily expand and adjust their services as their needs change. Whether you're a small business or a large enterprise, our solutions grow with you.

Broad Coverage

Our wide network coverage area ensures customers receive services no matter their location. We provide reliable connectivity and support, whether you're in an urban centre or a remote area.

Proven Expertise

MBIT Technologies has years of experience in the telecommunications industry. Our team of experts is dedicated to delivering top-notch service and support, backed by extensive knowledge and experience.

Continual Innovation

We are always exploring new and innovative solutions to meet the evolving needs of our customers. Our commitment to continual innovation ensures that you always have access to cutting-edge technology and services.

Contact Our Industry Experts

Our team of industry experts are dedicated in providing you with tailored solutions that meet your unique needs.