About Us

Our journey began with a simple yet ambitious goal: to deliver unparalleled IT services to businesses across various industries. Over the years, we’ve evolved, adapted, and grown, but our commitment to excellence has remained steadfast.

Our Mission

At MBIT, our mission is to empower businesses through innovative IT solutions that drive efficiency, productivity, and growth. We strive to be the leading IT service provider, known for our expertise, reliability, and exceptional customer service.

Our Vision

Our vision is to create a seamless digital experience for businesses, enabling them to leverage technology to achieve their goals. We aim to be at the forefront of technological advancements, continually evolving to meet the dynamic needs of the industry.

Core Values

Integrity: We uphold the highest standards of integrity in all our actions.

Excellence: We are dedicated to delivering exceptional services and solutions.

Customer-Centricity: Our clients are at the heart of everything we do.

Innovation: We embrace change and continuously seek innovative ways to improve.

Our Journey

The MBIT Timeline

2002

The Beginning

MBIT was founded by Mark Brooker with a clear vision: to solve general IT issues for clients around Newcastle. What started as a small operation quickly gained a reputation for reliable and effective IT support, helping local businesses overcome their technology challenges.

2002

2005

Embracing VoIP Technology

MBIT expanded its offerings by venturing into the world of VoIP systems, a cutting-edge technology at the time. This innovation allowed businesses to make phone calls via the internet, revolutionising communication and setting MBIT apart as a forward-thinking IT provider.

2005

2007

VoIP Industry Boom

The announcement of a new fibre network for Australia by Kevin Rudd marked a significant milestone in the VoIP industry. This development catalysed MBIT's growth, enabling us to offer even more robust and reliable VoIP solutions to our clients.

2007

2010

Launch of SIP Carrier System

With the introduction of our new SIP carrier system, MBIT saw substantial growth. This system provided clients with enhanced communication capabilities, cementing our position as a leader in the telecommunications industry.

2010

2011

Incorporation into MBIT Technologies Pty Ltd

To better serve our expanding client base and streamline operations, MBIT officially incorporated as MBIT Technologies Pty Ltd. This move marked a new chapter in our journey, allowing us to scale our services and reach more businesses across Newcastle and beyond.

2011

2017

Growth Through Custom Solutions

MBIT experienced remarkable growth by providing custom telecommunication solutions to larger clients. Our ability to tailor our services to meet the unique needs of each business set us apart, driving success and fostering long-term partnerships.

2017

2019

Leading in Microsoft Teams Integration

In response to the growing demand for integrated communication solutions, MBIT became an industry leader in Microsoft Teams calling integration. Our expertise in this area enabled businesses to seamlessly connect and collaborate, enhancing productivity and efficiency.

2019

2020

Rising to the Challenge

The Covid-19 pandemic brought unprecedented challenges, but MBIT rose to the occasion. We provided unwavering support to our clients, ensuring their operations continued smoothly despite the disruptions. Our dedication during this period solidified our reputation as a reliable and resilient IT partner.

2020

2024

Pioneering AI Solutions

Looking ahead, MBIT is ramping up to release new, industry-leading AI solutions. Our commitment to innovation and excellence drives us to continuously evolve and provide our clients with cutting-edge technologies that meet the demands of the future.

2024

Why Choose MBIT?

Expertise and Experience

With over two decades of experience, MBIT has the expertise to handle complex IT challenges. Our team comprises certified professionals with deep knowledge and skills in various IT domains.

Comprehensive Services

We offer a wide range of IT services, including network management, cloud solutions, cybersecurity, IT consulting, and more. Our comprehensive service portfolio ensures that all your IT needs are met under one roof.

Customer Satisfaction

Our clients' satisfaction is our top priority. We work closely with our clients to understand their unique requirements and deliver customised solutions that exceed their expectations.

Cutting-Edge Technology

We leverage the latest technologies to provide our clients with the most advanced IT solutions. Our commitment to staying at the forefront of technological innovation sets us apart from the competition.

Proven Track Record

Over the years, we have built a strong track record of success, helping numerous businesses achieve their IT goals. Our long-standing client relationships are a testament to our reliability and excellence.