Pickup Other Extensions

Explains how you can allow other extensions to be able to pick up other users calls.

HPBX allows users to pick up other extensions calls if they are in the same pickup group. To setup a pickup group login to HPBX and go to features and then pick up groups

Click on the new button to create a new pick up group.

Enter in a name for the pickup group and select the telephone extensions that you want to be in the group. After you have selected the extensions press save. Now when a call goes to another extension dial ** on your phone and it will pick up their call.