Queues Pro
$877.80
Tax included
Assign dynamic queue penalty rules to escalate calls based on the length of hold time
Queues Pro expands the options available in the PBX queues and allows you to assign dynamic queue penalty rules to escalate calls based on the length of hold time. Queues Pro also allows you to create Virtual Queues to manage queue behavior and expand and customize caller destinations for callers routed through the virtual queues.
Specific References
Assign dynamic queue penalty rules to escalate calls based on the length of hold time